Privacy Policy
Effective Date: 01/27/2025
Introduction
Anchor Down Transport and Logistics ("we," "our," or "us") is committed to protecting the privacy of our customers, partners, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and related offerings. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
---
1. Information We Collect
We may collect the following types of information:
A. Personal Information:
- Name
- Email address
- Phone number
- Physical address
- Payment information (e.g., credit card or billing details)
- Social Security number or Tax Identification Number (if required for a credit inquiry)
B. Non-Personal Information:
- Browser type and version
- Operating system
- IP address
- Usage data (e.g., pages visited, time spent on the site)
C. Information from Third Parties:
- Public records related to vehicle registrations or logistics
---
2. How We Use Your Information
We may use your information for the following purposes:
1. To Provide Services: Fulfill orders, arrange freight, process truck and trailer rentals, and manage client accounts.
2. Communication: Send updates, respond to inquiries, and deliver customer support.
3. Improvement: Analyze data to improve our services, website functionality, and customer experience.
4. Legal Obligations: Comply with federal, state, and local laws, including FCC regulations.
5. Security: Monitor and protect our website, equipment (GPS tracking), and services against fraud and unauthorized access.
---
3. How We Share Your Information
Your phone number will be used exclusively to send you messages you have opted to receive based on your consent. We do not sell or share your personal information with third parties. However, we may share your information in the following circumstances:
1. Service Providers: With third-party vendors who assist in providing our services (e.g., payment processors or insurance providers).
2. Legal Compliance: If required by law, subpoena, or regulatory authority, including the Federal Communications Commission (FCC).
3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
4. Consent: When you have explicitly agreed to share your information.
---
4. Data Retention
We retain your information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For example:
- Rental agreements and related data are retained for [insert retention period, e.g., 7 years].
- Payment records are retained for compliance with tax laws.
---
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption for sensitive data (e.g., payment processing).
- Secure storage of personal and financial information.
- Limited access to authorized personnel only.
While we strive to protect your data, no system is completely secure. By using our services, you acknowledge the risk of potential data breaches.
---
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights:
1. Access and Correction: Request access to or correction of your personal information.
2. Opt-Out: Decline promotional communications or limit the use of cookies on our website. You can opt out of receiving these messages anytime by replying STOP to any of our SMS communications.
3. Data Deletion: Request the deletion of your personal data, subject to legal obligations.
To exercise these rights, contact us at [insert contact email or phone number].
---
7. Third-Party Websites and Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.
---
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.
---
9. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website with a revised "Effective Date." We encourage you to review this policy periodically.
---
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Anchor Down Transport and Logistics
3863 GA Hwy 138 SE
#1102
Stockbridge, GA 30281
(678) 941-4545
Info@anchordowntransport.com